Connecting You From Ameerpet To Hi-Tech City

Since the inception of Hyderabad Metro Rail, it has started its commercial operations in 2 corridors and has become the favourite mode of public transport in Hyderabad.

The countdown for a comfortable commuting experience is now over. Hyderabad Metro Rail inaugurated the commencement of the much-awaited stretch from Ameerpet to Hi-Tech City, which covers 8.4 km and 8 new stations.

The time and distance to commute from Ameerpet to Hi-Tec City, or vice versa, are now about 18.5 minutes and 8.4 km respectively. Now that the new stretch has been launched, our riders will no more have to worry about reaching their destination on time.

The key elements of this new stretch are as follows:

1. Be The First One To Reach Work

Hi-Tec City and Ameerpet are home to a majority of the corporate workplaces and healthcare BPO institutes and research labs. These two routes are well connected to various other major parts of the city. During the peak hours of morning and evening, these routes reach gridlocks and we are stuck on these jam-packed roads for hours.

Commuting via Hyderabad Metro Rail ensures a seamless journey where you get to sit back and relax as the metro train is well-equipped with many basic amenities.

2. Time, Safety & Comfort

Hyderabad Metro Rail has transported more than 1 lac riders each day since its operations began. We marked over 50 million riders cumulatively this year on 09^th March 2019

Our services to our passengers is of the utmost importance. We ensure their safe and comfortable journey until they have reached their destination.

The metros are equipped with AC, charging points, comfortable seats and so much more. What’s better than enjoying your ride to your destination in utmost comfort?

We have an extra pair of eyes for our riders safety. Each platform has several cameras installed and so does the metro train.

Read a book on your way home or listen to music, it's your call, but be rest assured that you’ll enjoy every second in the metro.

3. Home In Less Than Half An Hour

Parents usually worry about their children's transport to schools and colleges. Although various educational institutions have a transport facility, the fee structure for the same can be quite high.

With several prestigious schools & colleges located close in the Ameerpet to HiTec City stretch, your child is sure to reach an hour early rather than a minute too late.

It reduces the journey time by 50-75%.

When students opt for commuting via Hyderabad Metro Rail, parents can be certain of their safety and security.

The main aim of Hyderabad Metro rail is to provide its patrons with an eco-friendly mode of public transport, which causes less sound pollution and zero air pollution.

4. Adding More Fun To Your Weekend Plans

The Ameerpet to Hi-Tec City  stretch has got a plethora of entertainment hubs and eateries. Malls like Galleria Mall, Hyderabad Central and Inorbit, are located in close proximity of this location.

Jubilee Hills, which is a hub for a lot of drive-ins, restaurants and gaming centres, is one of the 8 stations. You can make use of Hyderabad Metro Rail and enjoy this seamless journey.

Catching up with friends over lunch or a movie? Hyderabad Metro Rail ensures that you’re always on time.

After the success of previous operations, Hyderabad Metro Rail has finally implemented this stretch to ensure that our riders get to travel in a luxurious and safe mode of transport. For people living and working in the Ameerpet to Hi-Tec City stretch, which passes through 8 stations, life just got a lot more easier and convenient!

Ameerpet Metro Station: Your One Stop Solution For Everything!

Hyderabad Metro Rail, since its inauguration, has grown rapidly and is the most preferred daily commute.

Ameerpet Metro Station is one of the busiest metro stations and is also located in the heart of Hyderabad. It is built keeping in mind the interest and conveniences of commuters.

Passengers are provided with facilities such as escalators and elevators to reach the station comfortably. The station is also equipped with announcement boards, electronic display systems, etc to keep the passengers updated at all times.

The station also has service roads underneath to provide last mile connectivity by allowing other public transportation systems to be parked for dropping/picking passengers right in front of the station, without interrupting traffic.

Ameerpet Metro Station has retail shops, a medical store, eateries and a lot more that will cater to all kinds of needs of the travellers.

Here is a blueprint of the retail therapy available at Ameerpet Metro Station:

Grab a roll on the go!

With eateries like Subway available at Ameerpet Metro Station, it's easy to pack your food or have a quick bite while on your way to work or back home.

The very famous ‘Dadus Mithal’ is available at Ameerpet Metro Station. The place is beautifully decorated and offers a wide variety of mouth-watering sweets, appetizers, main course etc.

If you are looking to have a meal with your family, this place has a good seating area with tables & chairs and can accommodate your family perfectly well. Indulge yourself in these delicacies while you wait to board the train!

Shopping needs no reason!

Making your journey with Ameerpet Metro Station more exciting and convenient. Kiosks selling accessories, Pashmina scarves & shawls, the very famous kolhapuris and much more help commuters save time by shopping on the move without having to step out of the station.

Local cafe!

If you’re a Hyderabadi food lover, you’ll surely love hanging out at the local cafe available at Ameerpet Metro Station. It is a startup company that provides tasty local dishes in true Hyderabadi “Galli” style at very reasonable prices.

Grocery shopping!

It’s a routine for a majority of the population to buy groceries on their way back home. With that said, Ameerpet Metro Station now has an outlet of Ratnadeep to make grocery shopping a piece of cake.

This grocery supermarket is widely known and has its branches spread across the city. From basics like sugar and flour to products like fruits and nuts are available fresh daily. You will enjoy a broad selection of high-quality products for your entire family right at your metro station.

ATM:

Don’t have hard cash in your pocket? That’s no reason to worry anymore! ATMs at Ameerpet Metro Station make money withdrawals easy and convenient for passengers.

By having these facilities at Ameerpet Metro Station, we want our riders to enjoy not only their journey in the metro train but also at the station.

Why Choose Hyderabad Metro Rail!

Hyderabad Metro Rail is now widely used by Hyderabadis to commute to their destinations. It is the largest Public Private Partnership projects in the metro sector, being implemented through the partnership between the Government of Telangana & L&T Metro Rail (Hyderabad) Limited.

The whole idea of this modern transit system was to provide convenience and comfort to commuters and also a smooth alternative mode of public transport.

Here are a few reasons why we call Hyderabad Metro Rail an ideal mode of transport:

Green Metro

Hyderabad Metro Rail is a green transportation system that aids in the reduction of carbon footprint through efficient power consumption, rainwater harvesting and other processes.

With more and more trees around the metro stations, it will add more to the natural ambience and enhance the landscape view.

To maintain the artworks at metro stations and also for in-house purposes, eco-friendly chemicals are used to ensure that minimum energy is consumed.

The metro forms a vital piece of transport, that symbolizes the transformation of the city into a green modern metropolis. Solar energy will further make metro rail an eco-friendly mode of public transport.

Fuel Conservation

Fuel conservation is of vital importance in many aspects such as significant reduction of pollution.

When people choose to travel by Hyderabad Metro Rail, they can save fuel which in turn will also minimize the rate of atmospheric warming, giving earth the time to heal itself.

In the past few years, the prices of all types of fuels have skyrocketed making it difficult for the public to commute by personal vehicles thus, metro at your rescue where college & school students and office goers can travel back and forth via Hyderabad metro and use their private vehicles to commute from their home to station. This will also ensure that your family plans are not interrupted and impeded during the weekends.

When you choose Hyderabad metro, you choose comfort & convenience, you choose a well-timed & suitable means of public transport and above all you save both the earth and your pocket.

Escape from Pollution

Hyderabad Metro Rail is built keeping in mind the interest of the public. World-class facilities like air conditioning inside the metro, comfortable seating area for riders, digital signages, etc have been installed to provide a seamless journey.

When travelling by your personal vehicle either a two-wheeler or a four-wheeler, there are fair chances that the gridlock can intensify the already polluted air and might cause severe health hazards.

The honking, stop-and-go commuter traffic is sure to cause more frustration too.

Travelling in Hyderabad Metro Rail is easy and relaxing, as you get to reach your destination without a hassle and on time. A pollution free means of public transport that provides an escape from pollution.

A Time-Saving Means of Transport

With Hyderabad Metro Rail operating on an average frequency of 6.5 minutes, it is convenient for office goers, college and school students to reach their destination on time.

It is favourable as most of the stations have parking facility available that has made transfer journeys easier. The fares fixed to reach a particular destination is minimal. Almost 25 minutes of your commuting time is saved while travelling by Hyderabad Metro Rail.

Safe & Secure

We closely work with high authorities to ensure the safety and security of our passengers at all the stations as well as inside the metro premises.

The installation of CCTV cameras, metal door detectors, displays of dos & don’ts at metro will help passengers in understanding the rules of the metro. In any situation, the customer care support is available 24/7 to assist our passengers.

It is a safe and reliable mode of travel, especially for women commuters. It is even convenient for senior citizens as the journey offers infrastructural assistance with escalators, lifts, wheelchairs, support staff, dedicated seating and washroom facility.

To this end, the metro as a form of a modern transit system is seen as an alternative to the congestions on roads, pollution, and thereby a clean, fast, smooth, and air-conditioned means of public transport. The metro is a sound and eco-friendly mode of urban transportation

Dos and Don’ts of Hyderabad Metro Rail

Hyderabad Metro Rail is the largest Public Private Partnership (PPP) project of the metro rail sector in the world. We strive hard in providing our patrons with the best of facilities. The Hyderabad metro has been designed and constructed with a strong strategy, immense effort and dedication.

Our primary goal is to ensure the safety and security of each passenger. With this in the view, we have laid down the Dos and Don’ts.

The Dos!!

• When you reach the metro station, please allow passengers to deboard first and then board the train.
• Do mind the gap between the platform and the metro train while boarding and deboarding.
• In case of any queries or complaints, reach out to our customer care service (or call 040 2333 2555) and explain them your situation.
• We request you to be very courteous and polite with our staff and also your fellow passengers.
• Please make use of the handrail of the escalator, facing the moving direction and stay firm until you’ve reached your platform.
• If you happen to notice any suspicious item/person, do not hesitate to report to station staff immediately.
• Do pay attention to the announcements while inside Hyderabad Metro Rail station premises.
• Please use the dustbins to maintain the hygiene of the station.
• Please take care of your possessions and make sure to keep them safe with you.
• Do cooperate with our staff during the security checks.
• Do form a queue at ticket counters, vending machines and while boarding the train to avoid unnecessary commotion and chaos.
• To avoid any sort of miscommunication please display your valid tokens and smart card for inspection whenever requested by the Metro train staff.
• In case of an emergency announcement do immediately evacuate the metro rail premises.
• Do assist elderly and differently-abled passengers, women and children while boarding and off-boarding the Metro train.

The Don'ts!

• We would like to keep the metro station premises clean for you. We request our passengers to not spit or litter in the metro rail premises.
• Do not cross the yellow line in the platform area while you’re waiting to board your train as it can be very risky.
• We always ensure that your journey in the metro is seamless and we request to not try to open the doors of the train forcefully or lean on the doors while travelling.
• We request our passengers to not try to gain access to the tracks as it is a punishable offence.
• Please maintain distance from the overhead wires as they are dangerous.
• The safety of our fellow passengers is our top-most priority and we ask you to not carry hazardous and dangerous item as they are prohibited in the metro rail premises.
• Do not walk on the escalators as this might lead to unwanted injury.
• Consumption of food and beverages is not allowed after the security check.
• We do not entertain photography inside the metro rail premises as it is prohibited.
• We request you to take utmost care of your belongings and do not leave them unattended.
• Carrying baby buggies and wheelchairs on the escalator to the platform can be either damaging or risky.
• We do not accept the entry of pets in metro rail premises.

We request you to help us in keeping Hyderabad Metro Rail clean and green and hope that you have a seamless journey.

Safety First At Hyderabad Metro Rail

At Hyderabad Metro Rail, passenger safety is paramount, and we take utmost care to ensure the same. We work in close conjunction with the authorities for providing a safe and secure experience inside the metro and in the metro station premises. 

Here are few steps we undertake at our end to provide a safe experience to our passengers:

·         We have CCTV and intrusion detection systems across the station premises to check on any kind of suspicious activity that may occur. These in turn, are closely monitored by well-trained staff, equipped with the latest and advanced communication systems.

·         A stringent security process aligned with rules laid down by Hyderabad Metro Rail authorities comprise manual scan with metal detectors and luggage scan.

·         A centralized access system to control, effectively manage & coordinate train arrival and departures while at the same time providing better assistance to moving trains.

·         We maintain strong processes based on a systematic and a refined approach to evaluate risks while adhering to established security practices.

·         We have in place security guards trained to handle any kind of emergencies and who also work in close conjunction with the Telangana Special Task Force.

·         Hyderabad Metro Rail station staff can advise basic first aid and are trained to proactively identify potential hazards.

·         ‘RESERVED FOR LADIES’ section has been adequately earmarked inside each Metro train. Male passengers are requested not to enter aforesaid area. A penalty of INR 500/- is immediately levied on any male passenger standing in ‘RESERVED FOR LADIES’ section. Any passenger may message / Whatsapp us with the train number at +91 7032224242, our dedicated customer care number to address aforesaid issue. For further details, please speak to the station controller or a Hyderabad Metro Rail station staff.

For maintaining safety of passengers, there are certain items that are prohibited to be carried inside the trains or the station premises. Below listed are a few of the items that fall under the same category:

·         Inflammable material is a strict no inside the station premises. Alcohol, petrol, diesel, kerosene and gas cylinder are a few prohibited materials due to their flammable properties.

·         Radioactive, chemical, biological and other substances that pose a threat to passengers and property at large.

·         Any poisonous, oxidizing or corrosive substances.

·         Any explosives like grenades, bombs, Improvised Explosive Devices(IED) and any other kind of explosives that possess a high risk to passengers on board.

·         Pets like dogs and cats are not permitted on board the trains and premises.

·         Weapons like guns, pistols and ammunition.

·         Sharp objects like knives, nail cutters, box cutters, corkscrews, scissors, blades, screw drivers, hammer and pliers etc.

In case of an emergency or any other dire situation that might occur, please follow the steps outlined:

·         Passenger Emergency Stop Buttons (PESB) are found on both ends of the platform. In the event of any kind of threat to life and property, please press the buttons to alert the station authorities. At the same time, any passenger misusing the buttons will be penalised.

·         You will find fire extinguishers in every metro station. In the event of a fire threat, alert the metro staff immediately.

·         If you ever encounter an emergency situation onboard the train, press the CALL button to talk to the train operator.

·         Please pay attention and adhere to the instructions given by the metro staff. If you hear an announcement of an evacuation, leave the station immediately by following the emergency exit signage.

·         If you encounter an emergency situation at the metro station premises, please refrain from using elevators or escalators.

As the old adage goes “Safety first is safety always”. So, let us all, passengers and staff alike, follow the safety measures, and work together to ensure a secure and a hassle free experience for our fellow passengers.

A Guide To Hyderabad Metro Rail

Since the initiation of operations of Hyderabad Metro Rail, citizens of Hyderabad have been showing immense support and started preferring to travel to their destination via metro. It has become the most convenient mode of transport offering passengers a seamless journey.

Would you also like to join the bandwagon and commute in the most convenient mode of public transportation in Hyderabad? Here is a quick user guide that will make your metro journey a piece of cake.

1. Accessing the Metro Station:

 The metro station has three levels (street, concourse and platform) which can be entered and exited using staircases, elevators and escalators.

Staircases

• We suggest our patrons use staircases in order to stay fit and avoid gridlock.

Elevators

• All of our stations have the facility of elevators to make it convenient for senior citizens, visually impaired and those with special needs.
• Passengers carrying heavy luggage, baby strollers & trollies are recommended to make use of the elevators for your convenience.

Escalators

• When choosing to use escalators, make sure to place your feet firmly and face the moving direction.
• Hold the handrail firmly for your safety.
• Passengers who are accompanied by children are recommended to hold their hand.
• Make sure to move away from the escalator as soon as you reach the platform.

       2.   Buying Your Ticket:

Buying a Smart Card is the smartest choice for a Hyderabad Metro rail passenger. You can buy the Smart Card once and recharge it as and when you need to. This will serve as a smart wallet. You can buy or recharge your Smart Card at TOM located at concourse level or register for it online and collect it at your desired station.

You can avoid the process of buying a token every day and can enjoy an even more seamless journey. Not just that, if you are a Smart Card user, you are entitled to a 10% off on every metro ride. You can buy ticket (token) from Ticket Office Machine (TOM) which is located at the unpaid area of concourse level or from the Ticket Vending Machine (TVM).

      3. Passing Through Security Check and Entering the Paid Area:

Both the entry and exit gates are located on four sides of concourse level, dividing the stations into a paid area where passengers with a valid ticket are only allowed and an unpaid area that includes the retail area, ticketing area up to the security check.

• Security Check

To ensure safety and security of passengers in Hyderabad Metro Rail, all stations are equipped with baggage scanners and metal detectors.

• Entry and Exit Gates

All the stations are equipped with three types of gates that are; Entry Gate, Exit Gate and a Bi-directional/wide gate. These gates are automatic and open for each passenger to pass through when the token or the Smart Card are presented at the reader terminal of the gate. The gates close as the passenger enters through it.

Children below 90cm/3ft do not require a ticket and can enjoy the metro ride for free.

      4.   Finding Your Way In The Station:

We are committed to providing a seamless and an efficient journey to our patrons. Each metro station has different modes of communication to keep the passengers updated with information. Below listed are a few modes of communication:

• Passenger information boards like network map, station layout, local area map, timetable, Dos & Don’ts etc.
• An emergency evacuation plan and emergency exit signage to safely exit the station.
• Passenger information display and audio announcements to keep the passengers informed about train timings.
• Help Points on the platform enabling passengers to connect station coordinator in case of emergency.
• Emergency Call button inside the train has been provided in case the passenger wants to connect to the train operator for further assistance.
• Station staff are available at the Customer Service Centre to provide any additional information required.

  5.   Boarding And Deboarding The Train:

Your safety is our first and foremost priority! Here are a few guidelines designed, keeping in mind the safety of passengers.

• Passengers are requested to stand behind the yellow line on the platform to keep a safe distance from an arriving or departing train.
• Before boarding the train, form a queue at both ends on the platform and let the passengers exit first.
• Once you enter the train, take a seat and if a seat is unavailable, hold the handrail firmly.
• We request passengers not to eat or drink inside the metro.
• Designated spaces are available for wheelchair users and specially-abled passengers.

  6.   Exiting Your Station And Reaching Your Final Destination:

The signages on the platform will guide you to the concourse level. From there, you can select any exit point after referring to the Local Area map that will assist you in making the correct exit point that is closest to your final destination. Present your smart card or drop the token at the selected exit point to exit the station.

We request everyone to follow the user guide of Hyderabad Metro Rail to enjoy a safe and pleasant metro experience.

Smart Card, A Smart Option For A Smart You

What is a Smart Card?

Gone are the days when people use plastic money, now is the time for virtual transactions. Hyderabad Metro Rail comprehends this trend and has a virtual ticket transaction facility called the SMART CARD.

Smart Card is a virtual wallet that helps metro riders travel seamlessly. You can flash your smart card on the ticket checking machine and gain entry into the paid area of a metro station.

Why Use a Hyderabad Metro Rail Smart Card?

A Smart Card makes your journey easy, efficient and economical. Here is why:

• Hyderabad Metro Rail smart card holders enjoy a 10% off on every ride they take on Hyderabad Metro Rail.
• The retail stores at metro stations provide copious seasonal offers for Smart Card holders.
• Passengers save time as they do not have to wait in long queues at the ticketing counter.

How To Purchase a Hyderabad Metro Rail Smart Card?

Passengers can approach a ticketing officer at any Hyderabad metro station and purchase the Metro Smart Card by paying a non-refundable admin charge of Rs 20/-.

All the online shoppers can buy the Smart Card from www.ltmetro.com and collect it from the ticketing officer at their desired metro station. Post this; the Smart Card should be recharged.

Passengers may recharge a smart card with a minimum amount of Rs 100/- till a maximum amount of  Rs 3000/- Recharge once and relax for a long time.

For a passenger to travel in a metro, a minimum balance of Rs 10/- on their Smart Card is a prerequisite.

Where Can You Recharge Your Smart Card?

• At the ticketing offices /counters located in the unpaid area of a Metro station.
• Using the ticket vending machines (TVM) located in the concourse level of a Metro station.
• Online at www.ltmetro.com
• Through TSavaari

So riders, go ahead and make your journey seamless with our Smart Card.